Hotel Policies

Check-in	From 14:00
Check-out	Until 10:00
Cancellation/Prepayment	Cancellation and prepayment policies can vary depending on the selected room type.
Accepted credit cards	American Express Visa Euro/Mastercard Eftpos UnionPay credit card

Important Information

Please note that construction is taking place in the adjoining property until December 2017 You may experience minor noise disturbances Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card Please note that there is a 4% charge when you pay with an American Express or Diners Club credit card Please note that a security deposit of AUD $200 is charged upon check in All clients under the age of 18 must be accompanied by a parentguardian The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship if requested upon check-in Please note that reception hours are as follows: Monday-Saturday 08:00 until 18:00 Sunday and Public Holidays 08:00 until 15:00 If you are planning to arrive after 18:00, please contact the property in advance, using the contact details found on the booking confirmation Please note that the airport shuttle service is only available during limited hours For more information, please contact the property using the contact details found on the booking confirmation Please note that halal food is available upon request Please note that rooms are serviced weekly Daily service is available upon request and at an extra cost A security deposit of AUD 200 is required upon arrival for incidentals This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation